Tag Archives: Social Business

Humanize the Enterprise for Innovation

HUMANIZE THE ENTERPRISE

Harnessing the Power of Engagement to Drive Innovation

The negative impact of the global economy has created barriers that prevent organizations and individuals from realizing their maximum potential.  Today’s business leaders are required to do more with less, a lot less.  Reducing costs and increasing productivity take top priority during these difficult times.  Innovative thought leaders are optimizing all business assets to remain competitive.

The most important asset to any organization is the people.  These people include employees, partners, and customers.  Organizations that survive the current transition phase and thrive in the future are the ones that harness the power of engagement. Continue reading

The Social Business of Enterprise Gamification

Social Business Gamification

Unlocking New Levels of Innovation through Collaboration


Enterprise Gamification is the use of game dynamics within organizations to support a collaborative culture that aligns with business objectives.  This creates an agile social business model that can increase chances of success in current competitive markets and future markets.  Applying Enterprise Gamification and implementing game mechanics in enterprise 2.0 platforms plays a very important role in it’s event-driven architecture for capturing the REAL value of enterprise 2.o solutions.  This REAL value is realized by lowering barriers of participation and showing the relationships of people, ideas, and things.  Implementing enterprise gamification strategy should be a part of the complete social business strategy.  Learn more at “The Secret Social Science Sauce of Gamification“.

Demystifying Enterprise Gamification for Business

Gamification describes a series of design principles, processes and systems used to influence, engage and motivate individuals, groups and communities to drive behaviors and effect desired outcomes. Continue reading

Collection of Social Business Predictions & Tech Trends for 2012

The Future of Social Business & Enterprise 2.0

Many Things in Motion

The Collective Intelligence of Social Business

We are about to embark on an innovative journey that will transform the workforce.  This new innovation age will blur the lines of work and play.  Integrating internal and external Social Media into Enterprise workflows to support collaborative business intelligence will become more of a priority.  The future of Social Business will empower the workforce, partners, and customers in the process of co-creation that will drive new levels of innovation across multiple markets.  These new business models will begin to harness the power of Collective Intelligence as the Enterprise explores collaboration beyond it’s main silo, the firewall.

“The whole is greater than the sum of its parts.” – Aristotle Continue reading

Purpose Driven Social Business

The Power of Organizational Purpose

Accelerating Innovation with Engaged Employees

Would you use this device for listening or speaking?

Organizations that harness the power of “Social Business” with engaged employees driven to add value to their market will increase their levels of success moving into the future.

During one of OpenText’s Exploring Organizational Purpose events, I had an opportunity to talk with Scott from OpenText about real innovation in the Enterprise.  I don’t have the authorization to write about all of his amazing thoughts, however, I can summarize it in one word.  The single word that summarizes real innovation in the Enterprise is, “Connected“.

Breakfast with Michael Edson

Michael Edson ( @mpedson ) gave an entertaining and intelligent presentation at the Exploring Organizational Purpose #purposeBiz event in Washington, DC.  Michael is a living example of “passion with purpose”.  He shared his ideas about the “power of now” and how to fan the flames of passion in organizations to fuel real innovation.

His presentation along with additional text and links is available here.

Michael also shared additional thoughts about “Crowd Accelerated Innovation” and Openess here.

Marisa Peacock (@marisacp51) wrote about this event in her article, “Going Boldly Into the Present with Michael Edson“.

Breakfast with John Seely Brown

John Seely Brown ( @jseelybrown ) is Co-Director of Deloitte’s Center for the Edge. His research and insight into how we as a society are learning to live in an age of constant flux is masterfully structured and presented. [more]

I am a huge fan of John Seely Brown’s work and believe you will discover many tips and ideas you can apply to your organization in this video, “Collaborative Innovation by John Seely Brown“.

The hotel where this event was hosted had internet issues, but John’s video should be available soon. In the meantime you can see John sharing how tech is changing education and society in this video.

Breakfast with Andrew McAfee

Andrew McAfee ( @amcafee ) coined the Term Enterprise 2.0 five years ago. Since then, he has researched, written and reported widely on the capacity of individuals and teams, the types of problems collaboration can solve.  This event scheduled for November 1, 2011 will sell out fast, so RSVP now.

What If?

These events sponsored by OpenText show us the future of Social Business.  Organizations that seek to deeply engage with their community will emerge as leaders in their field.

What if every organization offered events where people can connect and share ideas?

This could unlock real innovation to solve problems in our everyday lives.

Current Social Business Innovation Twitter Game Board

Diversity fuels innovation. Sports fanatics have their fantasy football teams. This is my fantasy innovation team. This Social Business Innovation twitter game board represents people focused on Innovation in Enterprise 2.0 and Social Business now.

[twitterusers @mpedson @deb_lavoy @jseelybrown @mixtmedia @amcafee @bhc3 @lovisatalk @jimworth @dhinchcliffe]

Gamification Game Plan for Reducing Cost of Employee Turnover

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Human Resources Gamification

Reducing High Cost of Employee Turnover

One day I was having lunch with some of the management team of our human resources department and was shocked to discover the outrageous cost of employee turnover.  This information lead me to performing some additional research on the issues and the organization’s culture.  A few days later I was invited to give a presentation on my ideas about possible solutions.

I presented an idea about a new platform to facilitate connecting employees to support fueling innovation.  I called this platform “Mentor Match”, some of my colleagues laughed at me when I compared this new platform to a dating web site.  More of them grumbled when they saw things like “favorite sport teams, places, books, movies, …” in the employee profile mock-ups.  I just explained that we are not a factory of robots, but an organization of human beings.  Our goal here is to provide people with the seeds of initial interaction for growing meaningful relationships.  The mentor feedback loop, leaderboards, education, skills, and recommendation engine won them over.  A new platform was born.

The game mechanics and gameful design used in this solution supports the concepts of gamification.  I believe real gamification success is achieved when interactions continue beyond the platform.  These interactions included mentoring circles, speed mentoring events and employees creating lasting friendships supporting emotional bonds and psychological connections to the organization. This was created on the REAL foundation supporting the Pillars of Purpose.

The REAL Foundation

Supporting the Pillars of Purpose

Small things can make a huge difference. Do you believe the words “who” and “how” have the same letters by accident? How solutions solve problems is not possible without the letters from the word “who”. The R.E.A.L. Foundation helps us discover “how” by focusing on “who”. R.E.A.L. was inspired by Rob Forbes’ works in “Design & Culture“.

Relationships
Engagement
Attitude
Listening

 

Social Business Gamification

Unlocking the Power of Meaningful Engagement

Today’s smart business owners are applying this same type of strategy to strengthen relationships with customers, clients, & partners.  They now  have the opportunity reach beyond Twitter Followers, Facebook Fans, and other Social Media channels to harness the power of meaningful engagement.  Many name brands are achieving new levels of engagement with Social Business Gamificaiton.  Business owners can use services provided by several big players in the gamificaiton market to step up their customer relationship game.

Rypple combines the best qualities of social software with a new approach to performance management-one that empowers managers and their teams to learn faster and perform better.  Rypple is based on 50+ years of behavioral science, focusing on what really keeps people passionate about their work.

Badgeville, The Social Loyalty Platform, makes it easy for business leaders, smart marketers and innovative technologists to increase user behavior and conversions with proven techniques from social gaming.

Bunchball’s Nitro platform drives participation, engagement, loyalty and revenue for customers including Syfy, USA Network, Hearst, Meredith, NBC, Comcast, Victoria’s Secret PINK, Resource Interactive, Exent, LiveOps, Warner Bros. and Hasbro. Brands, publishers, employers and CPG companies use the Nitro gamification platform to create compelling, meaningful and enjoyable experiences for their users.

BigDoor helps web publishers, marketers and developers grow and engage their communities.  They offer a cost-effective, flexible and easy to use suite of tools to quickly build game mechanics into your online experiences and applications.

Cloudcaptive provides Social Business Gamificaiton services and products.

UserInfuser offered by Cloudcaptive, is an open source platform that provides customizable gamification elements designed to increase user interaction on websites.  The project involves badging, points, live notifications, and leaderboards. Additonally, the platform provides analytics to track user participation.

AppFusions is an engineering consultancy of experts creating implementations, solutions, connectors.  They have Social Business Strategy consultants and specialists around the world that are ready to help you with your Gamification needs.  The friendly professional people at AppFusions can help, contact AppFusions today.  You can also catch up with Ellen Feaheny (CEO of AppFusions) on Twitter at: @ellenfeaheny

Gamification Strategy

Your Gamification Strategy should compliment your Social Business Strategy.  Developing well defined goals along with an understanding of your audience will improve your levels of success.  The magic of gameful design, the social science of game dynamics, and the implementation of great game mechanics will help you achieve desired results when coupled with a long-term business strategy.

Additional Gamificaiton Resources

Please feel free to share your gamification resources and ideas here.