Capture, Manage, Deliver, & Preserve Content

“Enterprise 2.0 is the use of emergent social software platforms within companies, or between companies and their partners or customers.” ~Andrew McAfee, Harvard Business School.  Stephane Croisier put together his thoughts and visuals on this topic in “Future of Content Platforms“.  Here is a nice look at using #LinkedData to surface “Collective Intelligence”. I also enjoyed seeing the inclusion of “Mashability” and Mashups starting on slide 28.

Tags: Enterprise 2.0, Platforms, Visualization, Web Strategy

Video – Federal Chief Information Officer Vivek Kundra

Vivek Kundra covers a lot of Government 2.0 ground in this video and the audience had several good questions about the Government’s Open Data initiatives.  This is a long video, but it is also packed with information about where we are headed with Government 2.0.

Watch video on UStream

Gov 2.0 moving forward with Apps.Gov

This is an intelligent idea, an app store for the Government.  This is a very interesting concept, I think we all learned a thing or two from Apple’s iPhone app store which can be applied to how we all use technology.  I recommend taking a quick look at their “Cloud Computing” video (upper right corner) on https://apps.gov/cloud/advantage/main/home.do

App store for the Government

See what others have done: Open Government Intitative – Innovations

All kinds of people have created all type of apps and solutions using Government data to help citizens.  You can now see their great work on display in the Innovations Gallery at http://www.whitehouse.gov/open/innovations

Government 2.0 Innovations Gallery

Government Data is available on Data.gov for your Gov 2.0 Apps

The U.S. Government has released high-value datasets to meet the Open Government Directive http://www.data.gov/

Government Data

How do I connect with other Gov 2.0 people?

There are many organizations and citizens involved with Government 2.0.  You can find many of them by searching “Government 2.0″ on Twitter or the web.  There are also many groups on Google and Facebook.  Here are just a few of my favorites.

• GovLoop – Social Network for Government GovLoop ( @GovLoop ) is the premier social network for government connecting over 20000 federal, state and local employees, contractors and academics.
• GovTwit GovTwit ( @GovTwit ) hosts the world’s largest list of government agencies on Twitter, tracking state/local, federal, contractors, media, academics, non-profits and government outside of the U.S.
• Sunlight Foundation The Sunlight Foundation ( @SunFoundation ) uses cutting-edge technology and ideas to make government transparent and accountable.
• Citizen 2.0 on Facebook Connecting Citizens & Government.
• Gov 2.0 Radio Gov 2.0 Radio ( @govwiki ) is where government and technology reformers come to talk. The live weekly podcast captures the thoughts of public and private sector leaders using Web 2.0 to make government more effective, collaborative and transparent.
• I am also a huge fan of Peter Corbett’s ( @corbett3000 ) work http://www.istrategylabs.com/ Do you remember Apps for Democracy?  I also find it difficult to talk about Government 2.0 without mentioning Dr. Mark Drapeau ( @cheeky_geeky ).  I also enjoyed his section in this book: Open Government: Collaboration, Transparency, and Participation in Practice

How Do I Get Started with Gov 2.0 Data Today?

You can get started today with Presto Cloud – Community Edition.  A ton of datasets are available and you can just “drag-n-drop” to create your first Government 2.0 widget.  The Mashup Developer Community perfers the term “Mashup”.  You can connect with community members here http://www.jackbe.com/enterprise-mashup/ Join the Mashup Developer Community.

Presto on the Cloud: Community Edition

Launch Presto Cloud Wires with “Create Mashups”

This is your dashboard after logging into Presto Cloud.  You can create custom displays of your selected data by clicking on “create mashups”.

Presto Cloud Dashboard

Connect Your Data & Choose Display

Presto Wires

Congress by State & Missed Votes

Congress by State & Missed Votes: VA

There are many people working together to help reconnect citizens and government.  I hope to see more as we move forward.

Tags: Cloud Computing, Gov 2.0, Government 2.0, Platforms

E 2.0 – Twitter & Facebook inside the Enterprise?

How many minutes does it take for someone to mention Facebook or Twitter in an Enterprise 2.0 presentation?  Usually I hear someone explaining Enterprise 2.0 by saying “It’s like facebook inside the firewall.  You may also hear references to Twitter when covering enterprise 2.0 communication channel topics.  We also hear about twitter and facebook when people are discussing “Activity Streams“.  Dion Hinchcliffe covers “Activity Streams”, Microblogging, & more in this article: Ten emerging Enterprise 2.0 technologies to watch Other interesting news about “Activity Streams” is the patent granted to Facebook.  These are great tools in the Social Media/Networking space, however, most Successful Enterprise 2.0 Solutions are created around specific business needs & workflows.  Enterprise 2.0 is not facebook or twitter, but it is important for us to understand why these Social Media and Networking sites are so popular and apply our knowledge within our Enterprise 2.0 Architecture.

Shinjuku architecture by Stefan (Flickr)

Enterprise 2.0 Architecture

Enterprise 2.0 Architecture is a complete expression of the enterprise. The equation values of collaboration and communication provide solutions for supporting goals, visions, & missions of the enterprise. The equation of business remains fluid, therefore the structure should not be rigid.  You can see more of my thoughts and resources on Enterprise Architecture in this article E 2.0: The Strategic Planning of Enterprise Architecture

Ross Dawson explains implementing Enteprise 2.0 in this article 8 Guiding Principles for Pilot Programs: A Key for Enterprise 2.0

Mark Fidelman wrote this interesting article The Machiavellian Guide to Enterprise 2.0 This article is packed with external resources, the most interesting is “Adoption Can’t Be Driven” by Paula Thornton.

Did someone from the Facebook Team visit you?

Did you read your Twitter Manual?

Are these silly questions?

Seems like most people in the Social Media world have adopted these services like a fish to water.  Most features are very intuitive, which leads to rapid adoption.   This experience feels like a result of Design Thinking.

Design Thinking

Design thinking is a process for practical, creative  resolution of problems or issues that looks for an improved future result.  It is the essential ability to combine empathy, creativity and rationality to meet user needs and drive business success. Unlike analytical thinking, design thinking is a creative process based around the “building up” of ideas. There are no judgments early on in design thinking. This eliminates the fear of failure and encourages maximum input and participation in the ideation and prototype phases. Outside the box thinking is encouraged in these earlier processes since this can often lead to creative solutions.

In organization and management theory, design thinking forms part of the Architecture/Design/Anthropology (A/D/A) paradigm, which characterizes innovative, human-centered enterprises. This paradigm also focuses on a collaborative and iterative style of work and an abductive mode of thinking, compared to practices associated with the more traditional Mathematics/Economics/Psychology (M/E/P) management paradigm.  [Wikipedia]

5 Quick Dev/Design Tips from Twitter & Facebook

How we interact with technology is evolving.  Our expectations are higher and our patience is lower. The World Wide Web is a very competitive place, but twitter & facebook are seeing unbelievable growth.  Solutions inside the Enterprise have less competition and should experience rapid adoption.  Adoption rates may vary, so here are some areas to review, if adoption rates are not meeting expectations.

1. Adoption by Design is superior to any well written manual with petty pictures.
2. User Experience using Web 2.0/3.0 technologies to improve speed & behavior.
3. Use of standard Design Patterns for intuitive interfaces.
4. Application Programming Interfaces (APIs) supporting sharing information across multiple devices in multiple formats & views.
5. Experimenting with Features along with collecting feedback, helps to keep users interested and shows you care.

You can also review Yahoo’s Design Pattern Library and additional resources at Best Practices & Guidelines for Developers & Designers.

Thanks for reading!  Please feel free to leave a comment or two.

Tags: Architecture, Enterprise 2.0, Facebook, Platforms, Twitter