Tag Archives: Collaboration

Pigs & Lipstick in Enterprise Gamification is Not a Social Business Strategy

Enterprise 2.0 Conference: Building Social Business

Enterprise 2.0 Conference
Enterprise 2.0 Conference

Social Business Conference – Boston 2011

Learn about the latest collaboration innovations in the Enterprise 2.0 Conference program and how to leverage these technologies to support a variety of critical functions—including HR, People & Performance, Sales, Customer Support and Product Development—to increase productivity, improve collaboration and drive revenue.  Connect with these Amazing Enterprise 2.0 Thought Leaders. See the Top 10 Reasons to Attend Enterprise 2.0 Boston.

The Enterprise 2.0 Community

Destroying Creative Poverty

I respect the Enterprise 2.0 Community. The whole community is doing a remarkable job fulfilling it’s moral and ethical responsibilities to support the next generation workforce. Many organizations are realizing benefits now, but this long-term investment is about to unleash an innovation storm that will destroy creative poverty.

The shift from “Brainstorming” to “Painstorming” fueling “Motivation Design” harnesses the synergy required for new levels of innovation crafted in co-creation that addresses real needs in Business Models today.

Enterprise 2.0 Solutions that require a manual and relentless campaigns to drive adoption are examples of Enterprise 1.0 with an Enterprise 2.0 label. This is similar to people thinking they can support gamification, and try to gamify their system by adding badges that have no value. Smart Enterprise Gamification provides the addictive properties that accelerate people through the workflow in a seamless manner. Meaningful rewards, badges, leaderboards are key components in a gamified system created for engaging collaboration. The real value of Gamification is realized when the deeper engagement achieved, endures beyond the system. A Real Enterprise Solution Res ipsa loquitur (speaks for itself).

Get on the Fast Track to Social Business Success, join today’s thought leaders at the Enterprise 2.0 Conference.  It is difficult to choose a favorite session or presenter, but one person does stand out.  I would make a point of talking with Deb Lavoy ( @deb_lavoy ) of OpenText ( @opentext ).  She “gets it!” A 15 minute conversation with her can save you years of frustration and aggravation.  Attended her Enterprise 2.0 Conference keynote and discover what the future holds.  Expect to be amazed by the OpenText announcements.

The Social Business of Enterprise Gamification

Unlocking New Levels of Innovation through Collaboration

Enterprise Gamification is the use of game dynamics within organizations to support a collaborative culture that aligns with business objectives.  This creates an agile social business model that can increase chances of success in current competitive markets and future markets.  Applying Enterprise Gamification and implementing game mechanics in enterprise 2.0 platforms plays a very important role in it’s event-driven architecture for capturing the REAL value of enterprise 2.o solutions.  This REAL value is realized by lowering barriers of participation and showing the relationships of people, ideas, and things.  Implementing enterprise gamification strategy should be a part of the complete social business strategy. Gamification for Business, Brands, and Loyalty is surfacing new Participation Patterns in Enterprise 3.0. Paharia believes that gamification will move beyond consumer markets into the enterprise, as companies gamify their processes to get employees more engaged. Paharia said there are a number of such enterprise projects already underway at Bunchball.  The Dynamic Game Engine from Badgeville is a giant leap in Gamification Innovation for Social Business.  New Social Businesses can achieve greater levels of success faster when gamification is incorporated into the Business Model Strategy.

Unlocking the Real Truth of Social Business

JP Rangaswami ( @jobsworth ), chief scientist of salesforce.com, discusses the future of gaming in the enterprise in this video.  Social gaming is incredibility popular in mainstream society.  This popularity has thought leaders busy discovering new ways Social Gaming can drive innovation in the Enterprise.  How will game dynamics accelerate workflows?  What about the value of badges, ratings, and leaderboards in collaboration platforms?  See what others are saying about JP Rangaswami’s thought provoking presentation.

 

Current Enterprise 2.0 Twitter Game Board

Diversity fuels innovation. Sports fanatics have their fantasy football teams. This is my fantasy innovation team. This current Enterprise 2.0 twitter game board represents people focused on Enterprise 2.0 and Social Business now. You can connect with more creative people by following this Enterprise 2.0 Twitter List http://bit.ly/E20Team.

[twitterusers @jobsworth @deb_lavoy @bhc3 @sameerpatel @jimworth @thinkoutloud @ross @bsandie @mich8elwu]

E 2.0: Enterprise Gamification & the Behavior Engine

There is no “one-size-fits-all” solution for game mechanics in the Enterprise. Each implementation of Enterprise 2.0 Gamificaction is unique according to the business objectives and desired behaviors. “E 2.0: Enterprise Gamification & the Behavior Engine

The TAME Game of Behavior Gamification in the Enterprise

The Secret Social Science Sauce of Gamification

Most people want to be successful and are willing to contribute to the success of the team.  Understanding and applying these four key principals of gamification can significantly increase the success of all efforts. “The Secret Social Science Sauce of Gamification

  • Trigger: A clear invitation to do the right thing at the right time.
  • Ability: Remove barriers to participation by extending people’s abilities.
  • Motivation: Help others understand what they can achieve.
  • Evolve: Support a continuous feedback loop for growth.

The Gamification of Innovation in the Enterprise

“Gamify”, The Future of the Innovation Process

The Enterprise Strategy of Innovation Gamification in business should be taken seriously by CIOs, IT Managers, and Enterprise Architects. Helping their colleagues, partners, and business associates understand how to leverage the concepts of game dynamics should be a defined goal in their Enterprise 2.0 Strategy Plans. “The Gamification of Innovation in the Enterprise“.

Government 2.0 Peanut Butter & Jelly Time

“It Takes A Village”

During a camping trip in the beautiful Blue Ridge Mountains my friends and I talked about our childhoods while walking through the wilderness.  When I was a child, my friends and I would play outside all day on Saturday.  When we needed something (usually food), we would just go to a friend’s house nearby.  It was nice to have several “home bases” to get what we needed for our mission of the day.  I liked stopping by Steve’s home the most.  His mom made the best peanut butter and jelly sandwiches.  These amazing BP&J sandwiches were made with loving hands and had just the right amount of my favorite peanut butter and jelly.  She would cut these tasty sandwiches into triangles of delicious goodness and I would savor every bite. The recipe is pretty simple, but there was something magical about how Steve’s mom put it together.  Our neighborhood was more like a village where everyone pitched in to help keep the community healthy. productive, and strong, as in “It Takes a Village” ~Hillary Rodham Clinton. United States Secretary of State

Gov 2.0 Peanut Butter & Jelly Time

There is something magic about Peanut Butter and Jelly Sandwiches.  Anyone can make a Peanut Butter and Jelly Sandwich and the ingredients are readily available.  This is similar to Government 2.0 Apps, anyone can make one and the ingredients are readily available.  Examples of this can be seen at Code for America. Their Data Camps are attracting people from all walks of life that are interested in improving the neighborhoods and cities in which they live. New apps, widgets, and gadgets were created from http://data.seattle.gov and can be reviewed at “Data Camp Seattle: Northwest Gov 2.0 Geeks Make it Look Easy“.  These type of events are happening all around the country and around the world.  Creating a Gov 2.0 App is now easier than making a Peanut Butter and Jelly Sandwich.

Government 2.0 PB&J: Portable, Better, & Just-in-time Gov 2.0

PB&J Sandwich PB&J Gov 2.0
Peanut Butter: The meat in this tasty goodness. Data: The meat in this tasty goodness. http://www.data.gov, http://www.usa.gov, http://www.census.gov, …
Jelly: The sweetness that makes the Peanut Butter more enjoyable. Available in multiple flavors: Grape, Strawberry, Raspberry, … User Interface: The sweetness that makes the Data more enjoyable. Available in multiple flavors: jQuery, Ext JS, YUI, GWT, Scriptaculous, Prototype, ZK,  …
Bread: The Portable Container baked with various types of flour: Whole-wheat, Spelt, Gluten, … Allows grabbing this tasty goodness on-the-run & sharing with others. Apps, Widgets, Gadgets, and Plug-ins: The Portable Container baked with various types of programming languages, APIs, & Frameworks: Java, PHP, ASP, Presto Cloud, Yahoo Pipes, Grails, … Allows grabbing this tasty goodness on-the-run & sharing with others.

Learn more about Web 2.0 Apps, Gadgets and Widgets Specifications here, “Web 2.0 Apps, Gadgets, & Widgets in the Enterprise”.

Tim Berners-Lee: Get Data on the Web

http://www.ted.com 20 years ago, Tim Berners-Lee ( @timberners_lee ) invented the World Wide Web. For his next project, he’s building a web for open, linked data that could do for numbers what the Web did for words, pictures, video: unlock our data and reframe the way we use it together.

Washington, DC Increases Government Transparency with Google Apps

Vivek Kundra, United States Chief Information Officer (CIO) makes some good points about government technology and apps in this video.  Learn more about Google Apps for Government here and about secure applications to meet the needs of government (FISMA certification) here.

Better Living One City at a Time

Code for America: Leaders from technology and government, including Mark Zuckerberg, Biz Stone, Aneesh Chopra, Caterina Fake, and Tim O’Reilly, ask you to apply to be a Code for America fellow and help bring the innovation and culture of the tech industry to city government.

Peanut Butter & Jelly Time

Can You Imagine?

Can you imagine Tim O’Reilly ( @timoreilly ) on stage wearing a “Banana Suit” and singing the “Peanut Butter & Jelly Time” song at the next Gov 2.0 Summit event or the next Gov 2.0 Expo event?  The funny thing is, I think he would do it, if it would get more people to adopt the strategy of “Government as a Platform“. What do you think? Lets make more PB&J Gov 2.0!

Can One Idea Change the World?

How can one idea make a difference?  Blake Mycoskie of Tom’s Shoes is a good example of how one idea can change the world.  He and his network have provided shoes for about a million children around the world.  He is one of the Keynote Speakers at this year’s South by Southwest (#SXSW) Conference.  This event jam packs the best of the best, just look at this amazing schedule.  Here are a few events that stand out:

South by Southwest (SXSW) Interactive

SXSW’s original goal was to create an event that would act as a tool for creative people and the companies they work with to develop their careers, to bring together people from a wide area to meet and share ideas. That continues to be the goal today whether it is music, film or the internet. And Austin continues to be the perfect location.  This is a huge event where beautiful people will be sharing amazing ideas, so here are a few tips to make it more enjoyable.

20 Tips You Must Know Before SXSW 2011

These great tips for enjoying the pleasures of SXSW were provided by Dave Delaney ( @davedelaney ).

It Does “Take a Village”

People are discovering the use of Facebook, Twitter, and other Social Networks is rapidly decreasing the degrees of separation.  The “six degrees of separation” is now looking more like “four degrees of separation“.  People have more power now, than ever before to work together in new innovative ways to solve every day problems.

“Be the change you want to see in the world” ~Gandhi

(See the Gandhi link for a very interesting story display of Wikipedia’s information, powered by Qwiki)

Government 2.0: Opening Doors For Citizen Engagement

Open Government: Listening and Learning Together

GovGirl on Government 2.0

Kristy Fifelski walks viewers through what’s hot in online government.  She covers #gov20la and #QRCode in this video.

Gov 2.0 L.A. 2011 #gov20la

It’s not about us and them, it’s about “We The People“.  Government 2.0 is about improving efficiencies across Government Agencies and empowering Citizens.  The Open Government movement includes local government, federal government, and multiple government agencies around the world.  Citizen Engagement is a key goal of Government 2.0.  People continue to gather in local neighborhoods and around the world to work together on ideas for improving Government and Citizen engagement.  I met Alan Silberberg, founder of Gov20LA a few years ago at one of the very first Gov 2.0 Camps in Washington, DC.  He recently hosted another gov 2.0 LA event and he shared his thoughts about the event in this article “Listening and Learning: Takeaways From Gov20LA 2011“.  Alan did a great job current and future state of Government 2.0, but this quote really stands out, “The explosion of open data is creating new pathways for entrepreneurs to attack centuries old problems“.

UPDATE: Feb. 21, 2011

Lovisa Williams wrote a great article about the Gov 2.0 LA event here.

Gov 2.0 LA: Digital Diplomacy, Blogging Ambassadors, Mobile and More at the Beach – Last weekend, I participated in the second annual Gov 2.0 LA event held in Santa Monica, CA.  This year’s event happened literally on the beach at the Annenberg Community Beach House. This is the second year I have helped Alan W. Silberberg plan the event.  Both years have been great for very… more

Voices from Gov2.0 LA: Lovisa Williams

The is a video from last year’s Gov 2.0 LA event, but it still applies today.  Lovisa Williams, @lovisatalk talks about the collaborative path forward for Government 2.0 in this video.

Innovation in Government Survey

Lovisa has a new survey available about Social Media and Government 2.0.  People can take a few minutes to fill out this survey and see the current results here “Innovation in Your Agency“.

Cities, Code, and Civics: “Enhanced serendipity”

Max Ogden of Code for America discusses taking “treasure troves” of government datasets to bring citizens and friends together in this MIT Tech TV video.

Government Data Stores Available

Data.gov is leading the way in democratizing public sector data and driving innovation. The data is being surfaced from many locations making the Government data stores available to researchers to perform their own analysis. Developers are finding good uses for the datasets, providing interesting and useful applications that allow for new views and public analysis. This is a work in progress, but this movement is spreading to cities, states, and other countries. After just one year a community is born around open government data.  Learn more here.

Gov 2.0 Summit

An enormous collection of great Government 2.0 videos and presentations are available from the Gov 2.0 Summit and Gov 2.0 ExpoO’Reilly Media does a fantastic job at organizing these events and sharing information for moving forward.  I recommend attending their events and connecting with others to help navigate the path to the future of Government as a Platform.

Gov 2.0 Summit brings together innovators from government and the private sector to highlight technology and ideas that can be applied to the nation’s great challenges. In areas as diverse as education, health care, energy, jobs, and financial reform, there are unique opportunities to rethink how government agencies perform their mission and serve our citizens. Social media, cloud computing, web, and mobile technologies—all provide new capabilities that government agencies are beginning to harness to achieve demonstrably better results at lower cost.  Learn more here.

Happy Fav Five Friday!

5 Favorite Places

  1. How Open Data Initiatives Can Improve City Life – Major city governments across North America are looking for ways to share civic data — which normally resides behind secure firewalls — with private developers who can… more
  2. Open Source and Open Government Take the Stage at the State Department – Open source technology and collaborative models will matter in media, mapping, education, smarter cities, national security, disaster response and much more in 2011 and beyond. The success of open source in… more
  3. Government 2.0 Revisited – Government 2.0 is not only a hot topic at the moment, it is an important one. I believe that the use of social media applications is at a tipping point, moving from early innovators toward broader acceptance among government professionals… more
  4. Government Social Media: Five Questions for 2011 – The Federal government has made a good deal of progress toward being more transparent, collaborative, and participatory during the two years since President Obama took office. However, despite great strides, government… more
  5. Government 2.0: Let’s get on with it! – What a promise, what an opportunity.  Using social networking, modern tools, more effective delivery capabilities in order to… more

UPDATE: Feb. 21, 2011

Civic developers code for America on Presidents’ Day in DC – This Presidents’ Day, the day before George Washington’s Birthday, dozens of government technologists, data nerds, civic hackers and citizens from around the District of Columbia, Virginia and Maryland will join Code for America fellows for a datacamp at Big Window Labs… more.

Connect and Collaborate with others supporting this event by following this hash tag on Twitter: #DataCamp

Gov 2.0 Strategy & Trends

Connecting with others is a key part of a solid Government 2.0 Strategy.  There are plenty of people sharing their lessons learned, tips, and insights about Open Government.  Some of these very helpful people include: @IdeaGov, @lovisatalk, @BevUSA, @digiphile, @cheeky_geeky, and these Gov 2.0 Communities govloop and govtwit.  People can easily keep up with Gov 2.0 Strategy & Trends in this Government 2.0 Twitter List.

Google Apps lets you focus on your agency’s mission – not complex IT. Reliable web-based tools, certified by the U.S. government.  Learn more here.

Dedicate resources to your mission – not to IT infrastructure. Government agencies around the world use Google’s enterprise solutions — Google Apps, Google Earth & Maps, or the Google Search Appliance. Google helps take the hassle out of managing IT solutions, letting you focus resources on your core mission.  Learn more here.

The Enterprise 2.0 Strategy of Gamification

Improving Enterprise 2.0 Adoption Through Gamification

A Gamification Strategy will Continue to Support Perpetual User Engagement

gamification-summit

The Gamification Summit 2011 created a bit of buzz in Enterprise 2.0 circles this week.  This buzz included this great article Trends: 5 Engagement Factors For Gamification And The Enterprise by R Ray Wang, you can connect with him on Twitter at @rwang0

Did you know that Call of Duty: Black Ops generated more than $360 Million Dollars in the first day of sales? Call of Duty: Black Ops is the most beautifully intelligent game I have ever played!  This masterpiece offers amazing game play, stunning graphics, awards, badges, achievements, customization, and takes game mechanics to a whole new level.  Let’s take a look at how we can leverage these success factors for the Enterprise, but first take a look at this funny Call of Duty: Block Ops video.

Call of Duty: Black Ops TV Commercial: “There’s A Soldier In All Of Us”

What is Gamification?

Gamification is the use of game play mechanics for non-game applications, in order to encourage people to adopt the applications. It also strives to encourage users to engage in desired behaviors in connection with the applications.  You can learn more on the Gamification Blog.

How Does Gamification Apply to Enterprise 2.0?

Maslows-Hierarchy-of-Needs

Gamification in Enterprise 2.0 is about Maslow’s hierarchy of needs, a theory in psychology, proposed by Abraham Maslow in his 1943 paper A Theory of Human Motivation.  Most of these needs are met by popular games and should be supported in Enterprise 2.0 platforms to ensure rapid adoption and success.  You will discover some simple methods to “Gamify” your Enterprise 2.0 Platform in this article I wrote last year Game Theory for Enterprise 2.0 Adoption.  That article also includes a few videos about human behavior.  Ideas around the bigger picture of using game mechanics in the Enterprise is coverd in this article Enterprise 2.0 Adoption Patterns: Collective Intelligence.

Gamification Videos & Presentations

The gamification presentations from the Gamification Summit are available to members, but here are a few presentations that will get you thinking differently about using game mechanics in your Enterprise 2.0 Platform to improve user engagement.

Gamification Patterns & Pitfalls

Gabe Zichermann, Gamification Expert and Author discusses some of the main ways that gamification will change your business in this video.

Gamification by Scott Dodson COO, Bobber Interactive

Gamification-by-Scott-Dodson

Gamification by Wanda Meloni, M2 Research

Gamification-by-Wanda-Meloni

Gamification and Its Discontents by Sebastian Deterding

gamification-discontents-Sebastian-Deterding

Engagement through Gamification

Engagement-through-Gamification

Enterprise 2.0 Strategy For Empowering Employees

Enterprise 2.0 Integration For Participation

Removing the Chains & Empowering Employees

flickr_apes_abroad

Employee Engagement in Enterprise 2.0

Employees are the most valuable assets in the Enterprise.  Businesses spend a tremendous amount of energy and money in finding the right people for their organization.  Companies are also investing into Enterprise 2.0 Solutions to help employees with communication and collaboration.  These investments improve employee retention rates.  Improving innovation is a key strategy behind these investments.  Innovation is fueled by collaboration and participation, which is supported in Enterprise 2.0 Platforms.  Each employee interacts with people and technology in their own way.  Offering multiple opportunities for participation will improve collaboration.  These opportunities on the Enterprise 2.0 Platform can be something as simple as a “like” button, or something as elaborate as creating a new community.  The key secret to Employee Engagement in Enterprise 2.0 is Interaction design.

Empowered Employees Help Reduce IT Cost

Innovative employees are harnessing the power of Application Programming Interfaces (APIs) to accelerate collaboration with Mashups.  Enterprise 2.0 Mashups are created by combining more than one data source to create something new.  You can learn more about Enterprise 2.0 Mashups in this previous post “Web 2.0, Social Media, Mashups, and Rich Internet Apps in the Enterprise“.  You can see a quick overview about Mashups in this video.

Integrating Existing Investments in Enterprise 2.0

Mining Enterprise Information Goldmines

Most Organizations have a goldmine of information scattered throughout the Enterprise.  Integrating these existing investments into cohesive dashboards will improve the success of Enterprise 2.0 Platforms.  Centralizing where and how employees interact with this information reduces IT cost and improves the ability to measure activity that will help surface the Collective Intelligence leading to Prediction Markets.

Enterprise 2.0 Platforms Supporting Integration

Integrating data and systems is not an easy task, so here are a few tools to help leverage existing IT investments.

Presto Enterprise App Store by JackBe

Sharing Enterprise Apps in a Secure Environment: An Enterprise App is most valuable when it is used by more than just the individual who created it. The real value of Apps is in their collaborative nature. To accelerate the reuse of Enterprise Apps, you need an Enterprise App Store. The App Store gives organizations a place where apps can be re-discovered outside of the immediate group that created the original App.  Learn more here.

presto-enterprise-2.0-app-store

Jive’s Enterprise 2.0 Collaboration Platform

Social collaboration software is at the heart of the new enterprise. Using Jive’s collaboration platform, co-workers come together to swarm on problems, seize opportunities, and make the important outcomes happen. They easily share what they are learning and doing in real time, to keep the wheels of innovation turning.  Learn more here.

jive-enterprise-2.0-platform

MindTouch Collaboration Platform

MindTouch assembles your organization’s genius into strategic content. Using MindTouch for your strategic content you can increase customer acquisition, decrease customer retention costs and enhance your product and services development.  Learn more here.

mindtouch-enterprise-2.0-platform

AppFusions Integration Support

AppFusions is an engineering consultancy of experts with emphasis on Enterprise 2.0, SCRM, KM, and search technologies.  They do engineering work ranging from implementations, customizations, integrations, automations, and extensions with cutting edge technologies – both commercial and open source.  Learn more here.

appfusions-integration-support

Liferay Enterprise 2.0 Portal Platform

Liferay Portal is an enterprise web platform for building business solutions that deliver immediate results and long-term value. Get the benefits of packaged applications and an enterprise application framework in a single solution.  Learn more here.

liferay-enterprise-2.0-platform

uPortal Open Source Portal Framework

uPortal is built on open standards-based technologies such as Java and XML, and enables easy, standards-based integration with authentication and security infrastructures, single sign-on secure access, campus applications, web-based content, and end user customization.  Learn more here.

uportal-enterprise-portal

What Are Your Favorite Enterprise 2.0 Apps, Tools, or Frameworks?

Enterprise 2.0 Reading List

Enterprise 2.0 Architecture goes beyond Web 2.0 Tools and includes mapping business objectives within a collaborative environment.  There are many aspects to Enterprise 2.0, fortunately there are many resources available to help you with your Enterprise 2.0 Strategy.  Here are a few great books from several intelligent people that can help create a strategic plan for improving innovation in your organization.

What Are Your Favorite Enterprise 2.0 Resources?