Using Collective Intelligence to Improve the User Experience

Enterprise 2.0 Adoption Patterns for the Platform

Why should Enterprise Platforms be allowed to escape it’s responsibility for driving adoption?

I believe the tools within Enterprise 2.0 Solutions are becoming the norm in business and life.  Therefore, employees should take a piece of this responsibility pie and help others along this path of adoption.  These acts of innovation and leadership will contribute heavily towards securing your place in the workforce of the very near future.

In previous articles we took a look at some concepts and reviewed some details of how simple modifications in the development and design of the Enterprise 2.0 Platform can leverage the existing work and data to improve usability, which increases productivity.  The overall approach of surfacing Collective Intelligence and applying Game Theory within your Enterprise 2.0 Solution adds value for everyone.  The main point is about improving the user experience for collaboration and breaking down data into sharable objects (web apps) for quick analysis.  These techniques and ideas are not brand new.

I have been working with Enterprise 2.0 Mashups for awhile and believe Mashups (Web Apps) are the future.  Here is an article related to my work in this area: JackBe launches enterprise mashup platform for the cloud I also worked on an Enterprise 2.0 Platform that won the Open Enterprise Innovation Award at the 2009 Enterprise 2.0 Conference.  Several years ago I worked for URS Corp and they won an award in 10 Best Intranets of 2010 Way back in the day, I was a Government Contractor supporting the Modeling & Simulation Community.  I worked with a group of very smart people on the VV&A process.  This is the same process that was adopted by the Department of Navy, now known as Best Practices Guide for Verification, Validation, and Accreditation It’s no surprise that these platforms are successful and have won a few awards.  They are very user focused and follow the 3 basic principals of the VV&A Best Practices.

Enterprise 2.0 Platforms: 3 Basic Principals

1. Did I build the thing right?
2. Did I build the right thing?
3. Does it suit our needs?

Web 2.0 Strategy: User Experience

The User Experience should always be a part of your Web 2.0 Strategy, even when it’s behind the firewall.  Here are some great slides about User Experience #UX from Web 2.0 Expo, Berlin.

Trend Predictions From People You May Know

This is a great set of slides.  You can see some interesting predictions about Social Networks and more from some of the top people in their field.

Enterprise 2.0 / Web 2.0 Design Patterns, Models and Analysis

Enterprise Collective Intelligence at Work

Collective Intelligence by Andrew McAfee

Andy McAfee, author and management science guru, weighs in on the importance and value of collective intelligence in the enterprise

Free Enterprise 2.0 Webinar with Andrew McAfee

Andrew McAfee, author of Enterprise 2.0: New Collaborative Tools for Your Organization’s Toughest Challenges (Harvard Business Press, 2009) will discuss how Web 2.0 technologies and philosophies are making their way into companies.  Webinar starts at 2pm ET on May 06, 2010, register here.

Note:

Sorry some of my posts may be out of sequence.  I am working on updating this web site and I have been posting articles from my local platform.  Please be patient with me as we go through this update process.

Thank you,

Dan